{"id":3549,"date":"2023-08-31T14:23:44","date_gmt":"2023-08-31T14:23:44","guid":{"rendered":"https:\/\/riwal-wpn.acceptatie.indicia-interactiv.nl\/sv\/?page_id=3549"},"modified":"2024-01-29T07:00:24","modified_gmt":"2024-01-29T07:00:24","slug":"the-riwal-way","status":"publish","type":"page","link":"https:\/\/riwal-wpn.acceptatie.indicia-interactiv.nl\/sv\/expertis\/the-riwal-way\/","title":{"rendered":"The Riwal Way"},"content":{"rendered":"
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The Riwal Way – Den b\u00e4sta kundupplevelsen<\/h1>\n<\/div>\n\n
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V\u00e5r m\u00e5ls\u00e4ttning \u00e4r att erbjuda marknadens b\u00e4sta kundupplevelse. F\u00f6r att kunna h\u00e5lla v\u00e5r m\u00e5ls\u00e4ttning, vet vi att det kr\u00e4vs mer \u00e4n god service. Det \u00e4r d\u00e4rf\u00f6r vi har inf\u00f6rt\u00a0The Riwal Way<\/em>. Id\u00e9n bakom\u00a0The Riwal Way<\/em>\u00a0\u00e4r att skapa standardiserade processer f\u00f6r alla delar av v\u00e5r verksamhet. Detta f\u00f6r att garantera att v\u00e5ra produkter och tj\u00e4nster \u00e4r av samma kvalitet, oavsett till vem vi levererar dom till eller vart i v\u00e4rlden vi befinner oss. <\/p>\n\n\n\n

The Riwal Way – tog vi fram tillsammans med v\u00e5ra kunder. Vi fr\u00e5gade kunder \u2013 fr\u00e5n m\u00e5nga olika l\u00e4nder, verksamheter och branscher \u2013 vad de beh\u00f6vde f\u00f6r att bli n\u00f6jda. Vi sammanst\u00e4llde deras feedback till sex v\u00e4rdegrunder, som vi sedan byggde en arbetsmodell utefter. <\/p>\n<\/div>

\"Riwal<\/figure><\/div>\n<\/div>\n\t\t\t\t\t\t\t<\/div> \n\n
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Den b\u00e4sta kundupplevelsen<\/h2>\n<\/div>\n\n
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V\u00e5r id\u00e9 om den b\u00e4sta kundupplevelsen \u2013 visar sig i v\u00e5ra kunders h\u00f6jda produktivitet. Den m\u00e4ts ocks\u00e5 i vilket f\u00f6rtroendet som v\u00e5ra kunder har f\u00f6r oss. Att de kan lita p\u00e5 v\u00e5r utrustning och f\u00e5 support vid behov. I v\u00e5r app kan kunder hyra eller avsluta hyror direkt via mobilen 24\/7, vilket h\u00f6jer anv\u00e4ndarupplevelsen. <\/p>\n<\/div>\n\n

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N\u00e4r vi tog fram The Riwal Way, analyserade vi alla v\u00e5ra ”k\u00e4rnprocesser” i det vi kallar ”uthyrningscykeln”. D\u00e4refter standardiserade vi dem genom att utg\u00e5 fr\u00e5n b\u00e4sta praxis. Sedan tog vi fram en l\u00e4roplan f\u00f6r att l\u00e4ra ut The Riwal Way<\/em> till alla v\u00e5ra medarbetare och f\u00f6r att b\u00e4dda in principerna i v\u00e5r verksamhet. Resultatet \u00e4r en \u00e4nnu b\u00e4ttre kundupplevelse, med snabbare responstid, minskat antalet st\u00f6rningar, f\u00f6rb\u00e4ttrad effektivitet och h\u00f6gre produktivitet f\u00f6r v\u00e5ra kunder. <\/p>\n<\/div>\n\n

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S\u00f6ker st\u00e4ndig f\u00f6rb\u00e4ttring<\/h3>\n<\/div>\n\n
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Bara f\u00f6r att vi har tagit fram The Riwal Way, \u00e4r vi inte n\u00f6jda f\u00f6r det. Vi s\u00f6ker st\u00e4ndig f\u00f6rb\u00e4ttring och utveckling. Vi vill alltid ligga i framkant och kunna erbjuda det kunder beh\u00f6ver f\u00f6r att lyckas. D\u00e4rf\u00f6r forts\u00e4tter vi h\u00e5lla n\u00e4ra kontakt med v\u00e5ra kunder, och lyssnar p\u00e5 deras behov. Detta f\u00f6r att erbjuda marknadens b\u00e4sta kundupplevelse!<\/p>\n<\/div>\n\n

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L\u00e4s mer om v\u00e5r expertis<\/h2>\t\t\t\t\t<\/div>\n\t
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\n\t\t\t\t\t\"elektriska\t\t\t\t\t
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\n\t\t\t\t\t\t\tH\u00e5llbarhet\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\t\t\tKundportal – My Riwal\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t\t\n\t\t\t\t
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\n\t\t\t\t\t\t\tKundportal – My Riwal\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t<\/svg>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/a>\n\t\t\t<\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t\t\t<\/div> ","protected":false},"excerpt":{"rendered":"

The Riwal Way – Den b\u00e4sta kundupplevelsen V\u00e5r m\u00e5ls\u00e4ttning \u00e4r att erbjuda marknadens b\u00e4sta kundupplevelse. F\u00f6r att kunna h\u00e5lla v\u00e5r m\u00e5ls\u00e4ttning, vet vi att det kr\u00e4vs mer \u00e4n god service. Det \u00e4r d\u00e4rf\u00f6r vi har inf\u00f6rt\u00a0The Riwal Way. Id\u00e9n bakom\u00a0The Riwal Way\u00a0\u00e4r att skapa standardiserade processer f\u00f6r alla delar av v\u00e5r verksamhet. Detta f\u00f6r att … G\u00e5 vidare<\/a><\/p>\n","protected":false},"author":19,"featured_media":0,"parent":3714,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"editor_notices":[],"footnotes":""},"class_list":["post-3549","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nThe Riwal Way | Den b\u00e4sta kundupplevelsen | Riwal<\/title>\n<meta name=\"description\" content=\"The Riwal Way - L\u00e4s mer om hur Riwal arbetar med att erbjuda den b\u00e4sta kundupplevelsen och vad vi g\u00f6r f\u00f6r att st\u00e4ndigt f\u00f6rb\u00e4ttras!\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Riwal Way\" \/>\n<meta property=\"og:description\" content=\"The Riwal Way - L\u00e4s mer om hur Riwal arbetar med att erbjuda den b\u00e4sta kundupplevelsen och vad vi g\u00f6r f\u00f6r att st\u00e4ndigt f\u00f6rb\u00e4ttras!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/riwal-wpn.acceptatie.indicia-interactiv.nl\/sv\/expertis\/the-riwal-way\/\" \/>\n<meta property=\"og:site_name\" content=\"Riwal Sverige\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-29T07:00:24+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuter\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/riwal-wpn.acceptatie.indicia-interactiv.nl\/sv\/expertis\/the-riwal-way\/\",\"url\":\"https:\/\/riwal-wpn.acceptatie.indicia-interactiv.nl\/sv\/expertis\/the-riwal-way\/\",\"name\":\"The Riwal Way | Den b\u00e4sta kundupplevelsen | Riwal\",\"isPartOf\":{\"@id\":\"https:\/\/riwal-wpn.acceptatie.indicia-interactiv.nl\/sv\/#website\"},\"datePublished\":\"2023-08-31T14:23:44+00:00\",\"dateModified\":\"2024-01-29T07:00:24+00:00\",\"description\":\"The Riwal Way - 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